FAQ'S

IN PERSON

IN PERSON RACES
IN MADRID

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Pick-up location:

Centro Cultural de China en Madrid

Calle del Gral. Pardiñas, 73, 28006 Madrid

Hours:

27 January (Friday ) 2023 10:00 am – 20:00 pm

28 January (Saturday) 2023 10:00 am – 20:00 pm

IMPORTANT : Bib numbers will NOT be handed out on the day of the event.

To collect the bib number it will be essential to present the following documentation (printed or digital):

  1.     PROOF OF REGISTRATION or QR Code for Collection.
  2. Identity card (DNI), Passport or other identification document with photo.

The collection QR code for collection will be sent along with the final Instructions of the race on January 23rd, 2023.

If you have not received the QR Code for collection BEFORE JANUARY 23rd, you can download the REGISTRATION EVIDENCE by entering your registration details in the following link:

MY REGISTRATION

Please note that bib numbers will not be handed out without presenting the requested documentation.

Yes, you can pick up the bib number of another participant by presenting the documentation of the registered participant.

To collect a third party’s bib number, it will be essential to present the following documentation (printed or digital) of the registered participant:

  1.      PROOF OF REGISTRATION or collection QR code for the registered participant.
  2. 2.Identity card (DNI), Passport or photo identification of the participant registered.

Please note that bib numbers will not be handed out without presenting the requested documentation.

IT IS STRICTLY FORBIDDEN TO RUN WITHOUT A BIB NUMBER, WITH THE BIB NUMBER OF ANOTHER PARTICIPANT OR WITH A FALSIFIED/PHOTOCOPIED BIB NUMBER. IF ANY PARTICIPANT BREACHES THIS RULE, THEY WILL BE IMMEDIATELY DISQUALIFIED AND MAY INCUR A SANCTION THAT WILL PREVENT THEM FROM PARTICIPATING IN NEXT EDITIONS AND/OR RACES ORGANIZED BY KDH EVENTS.

Those registered for any of the three distances of The Spring Race who wish to do so, will be able to use the Cloakroom service completely free of charge.

I have lost my registration receipt with the locator, how can I recover it?

You can retrieve your registration locator from the REGISTRATION MANAGER .

Can I change the data of my registration?

Yes, if you made a mistake when registering, you can change some of your registration data within the official “Changes in Registration” period. After these dates, no changes can be made to the registration.

You can make data changes from the REGISTRATION MANAGER

When is the “Registration Change” deadline?

This period ends on January 2nd, 2023. All those registered who want to make a change in the registration after the official deadline must notify the organization that will study if the change is viable.

Can I change my running distance?

Yes, before the deadline for changes in the registration (January 2nd, 2023).

You can change your selected running distance from the REGISTRATION MANAGER.

Do I have to pay to change to a longer distance?

Yes, you must pay the difference in price for the longer distance registration that you wish to change to.

Do I have to pay to change to a shorter distance?

No, you will not have to pay to change to a shorter distance. However, please note that no refunds are made for distance changes.

Can I run another distance other than the one I am registered for?

No, distance changes beyond the official deadline must be authorized by the organization.

If participants run a distance that does not correspond to them according to their number, they will be disqualified.

Can I change the owner of my registration?

Yes, you can change the owner of your registration by paying the corresponding fee until January 2nd, 2023.

How much does it cost to change the owner of the registration?

Owner changes have a cost of 5 euros for management fees.

Can I request a refund of the registration if I am injured?

Yes, you can request a refund of 85% of your registration by presenting the official medical report that accredits your injury and certifies that you cannot participate in good conditions on the date of the event 01/29/2023.

The certificates must be issued by a licensed physician.

The deadline to request a refund due to injury is 01/02/2023.

To request your reimbursement for injury, send us an email to info@carreradelaprimavera.es 

When does it start?

On January 29th, 2023.

What time does it start?

Departure times are as follows:

  • 16k: at 9:00 a.m.
  • 8k: at 9:00 a.m.
  • 5k: at 9:00 a.m.

Where is the start line?

In the Paseo de Recoletos (Plaza de Cibeles).

How can I access the starting area?

The best option is public transport, Metro (subway) or Cercanias (interurban railway) :

Metro (subway):

  • Line 2: Banco de España Station
  • Line 4: Colon Station

Cercanias (interurban railway):

  • Lines C-1, C-2, C-7, C-8 and C-10: Recoletos Station

If you are not familiar with the Madrid Metro, please see www.metrodemadrid.com

What car parks are the most recommended?

We recommend that you do not try to park in the car parks closest to the finish line, since all areas will be closed until the end of the race.

You can check the routes of the three distances in the ROUTES section.

The bib number is a direct participation in the raffles for different gifts that will be announced later.

Where do I put my bib?

The number should be placed on the chest. Hiding the bib can lead to disqualification.

Do I have to activate my chip?

NO, the chip is already active.

You must not manipulate the chip that is attached to the back of your bib number.

Is there a time limit to complete the route?

Yes, the time limits for each distance are:

  • 16K:
  • 8K:
  • 5K:

How many aid stations for water will there be in the race?

You will find water at the following kilometer points:

  • 16K:
  • 8K: Finish line
  • 5K: Finish line

Where is the finish line located?

The finish line is located on Paseo de Recoletos (Between Plaza de Cibeles and Plaza de Colón)

Can there be spectators at the finish line?

The finish line is very long so there is no problem getting in.

Can I cross the finish line with children, family or friends who have not participated in the race?

NO, access to the finish line for “No Runners” is totally prohibited.

We are kindly asking this as it would endanger safety during the event.

What time does the event end?

The event ends at 1:30 p.m

On the day of the race, prizes will be awarded to the different classifications according to the provisions of the race regulations.

On the day of the race, the prizes of the raffles will be handed out.

The official diplomas will be available to download online in the results section of this website once the final rankings are published.

  • Can I buy the official photos?
  • Yes, after the race we will share a link.

VIRTUAL

VIRTUAL RACE
CHINA & OTHER CONTRIES

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The bib number will be sent by e-mail automatically after completing the registration process.

The shirt will be sent to your home.

I have lost my registration receipt with the locator, how can I recover it?

You can retrieve your registration locator from the REGISTRATION MANAGER.

Can I change the data of my registration?

Yes, if you made a mistake when registering, you can change some of your registration data within the official “Changes in Registration” period. After these dates, no changes can be made to the registration.

You can make data changes from the REGISTRATION MANAGER

When is the “Registration Change” deadline?

This period ends on January 2nd, 2023. All those registered who want to make a change in the registration after the official deadline must notify the organization that will study if the change is viable.

Can I change distance?

Yes, before the deadline for changes in the registration (January 2nd, 2023).

You can change your selected running distance from the REGISTRATION MANAGER

Do I have to pay to change to a longer distance?

No, you will not have to pay to change to a shorter distance. However, please note that no refunds are made for distance changes.

Do I have to pay to change to a shorter distance?

No, you will not have to pay to change to a shorter distance. However, please note that no refunds are made for distance changes.

Can I run another distance other than the one I am registered for?

No, distance changes beyond the official deadline must be authorized by the organization.

If participants run a distance that does not correspond to them according to their number, they will be disqualified.

Can I change the owner of my registration?

Yes, you can change the owner of your registration by paying the corresponding fee until January 2nd, 2023.

How much does it cost to change the owner of the registration?

Owner changes have a cost of 5 euros for management fees.

Can I request a refund of the registration if I am injured?

Yes, you can request a refund of 90% of your registration by presenting the official medical report that accredits your injury and certifies that you cannot participate in good conditions on the date of the event 01/29/2023.

The certificates must be issued by a licensed physician.

The deadline to request a refund due to injury is 01/02/2023.

To request your reimbursement for injury, send us an email to info@carreradelaprimavera.es 

When is the starting time?
You can participate from January 20th to 29th, 2023

In the virtual modality there is no established route and each person can choose the most appropriate route taking into account the regulations and restrictions of the place where they are.

The route must be completed in one go before January 29 at 5pm Madrid time, 11pm China time.

Once you have completed the entire route, you can upload your mark in the link that will be available on the web from January 20.

The official diplomas will be available to download online in the results section of this website once the final rankings are published.